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WHAT IF I AM HAVING TROUBLE ORDERING ONLINE?
Never fear our online customer service team is here! Please email firstname.lastname@example.org or call one of our friendly staff on +61 0405 913 206 between 9am and 5pm Monday to Friday (ACST) for assistance. Please leave a message if we can’t get to your call straight away, we will ring you right back!
WHAT IF I DON’T LIKE USING MY CREDIT CARD ONLINE?
LUXAH.com.au is safe and secure, powered by SSL* technology (you should see a little green padlock in your web browser). If you are still a little hesitant, we recommend you check out using the added protection of PayPal.
Unfortunately, LUXAH does not take credit card orders over the phone for your security.
FORMS OF PAYMENT
We accept the following methods of payment: Visa, MasterCard, Paypal, AfterPay and Luxah Gift Voucher/Codes.
WHAT IS Afterpay?
AfterPay is a ‘buy now, pay later’ option. There’s no interest! Just make sure you make your repayments on time!
HOW DOES Afterpay WORK?
Select the Afterpay option at checkout > Get instant approval > Pay fortnightly across 4 installments > Easy!
Please keep in mind that you can only have 3 Afterpay purchases going at the one time, if you have more than this, your purchase could be canceled. If you are a first time user of Afterpay, your order may also be canceled if your first purchase is rather high. This is considered high risk for Afterpay. We recommend you start off small and reach your payment times, then you should be able to make the bigger purchases. It’s a trust thing….
If you would like to be re-directed to our Afterpay Info page, please click here.