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Luxah Aust. is committed to protecting your personal information and we also want you to feel confident with using our website. This Privacy Policy applies to the collection and use of your personal information through your use of our website www.luxah.com.au (‘Website’). If you have any questions, please contact us.

COLLECTION OF YOUR PERSONAL INFORMATION

The main reason why we collect personal information like your name, address, and basic contact info is to be able to process your order/send out your purchase and to be able to assist you with exchanges/refunds or concerns after you have received your purchase. Some of the information collected will be obtained by the use of ‘Cookies’ (and no… they aren’t edible..). ‘Cookies’ are a small data file that is transferred to your device. This then allows your device to ‘remember’ information from the Website for future use. Cookies won’t personally identify you but will instead track your use of the Website and in turn, this will help us to improve user-experience.

STORAGE AND SECURITY OF YOUR PERSONAL INFORMATION

Luxah Aust. will use all reasonable endeavours to maintain the security of your personal information and to protect your personal information from misuse, interference and loss and against unauthorised access, modification or disclosure. Due to the nature of the Internet Luxah cannot guarantee the security of your personal information during transmission to us or storage by us. Please contact us immediately if you become aware or have reason to believe there has been any unauthorised use of your personal information in connection with the Website.

USE AND DISCLOSURE OF YOUR PERSONAL INFORMATION

We may use your personal information for direct marketing in order to inform you about Luxah sales, services or events (only if you have signed up to our newsletter). You can opt-out of this at any time by clicking ‘unsubscribe’ at the bottom of these emails and we will not bother you again, we promise!

MOST IMPORTANTLY, Luxah values all it’s customers and does NOT on-sell your personal information to third parties.

Please keep in mind that Luxah Aust. reserves the right to disclose your personal information if it is required to or authorised to do so by law, or, if it is reasonably necessary in our opinion to protect the rights or property of Luxah, or to avoid injury to any person (sorry, covering all our bases here, we know this is boring).

CONTACT US

If you have any queries regarding this Privacy Policy or would like to read, correct or delete any of your personal information, or otherwise have a complaint concerning the privacy of your personal information held by Luxah Aust. Please let us know!  [email protected]

…and just quickly:

APPLICABLE LAW

The Website is controlled by Luxah from its offices located in Adelaide, Australia. If you access the Website from locations outside Australia, you do so at your own initiative and are responsible for compliance with local laws. This Privacy Policy is governed by and construed in accordance with the laws of South Australia. If any provision of this Privacy Policy is found to be invalid or unenforceable by a court of law, such invalidity or unenforceability will not affect the remainder of this Privacy Policy which will continue in full force and effect.

Thanks for reading. You made it to the end!

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